Terms of Service

1. Who we are and what these Terms cover

KingLeads AI is operated by KLord Technologies LLC ("we", "us"). These Terms of Service govern your use of the KingLeads AI web application, member app, public enquiry and booking pages, and related services (together, the "Service").

By creating an account, submitting a public form, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

2. What the Service does

The Service helps independent marketers and their teams capture prospect enquiries in one place, organise and prioritise them, route each enquiry to a marketer, offer consultation booking, record consent, draft and send consented follow-up messages, and keep internal records of outcomes and team credit.

Team and association features let a group share prospect ownership according to the group's chosen operating model, and let association administrators see aggregate numbers for groups that opt in. Prospect contact details are not shared with association administrators.

3. Independent software

KingLeads AI is independent software. It is not an official Enagic product, and it is not endorsed by, sponsored by, partnered with, or operated by Enagic. References to Enagic describe the independent-marketer use case only. "Enagic" and any related marks belong to their owners.

We do not sell Enagic products, take product orders, process enrolments, or act as anyone's Enagic upline. Any product, business or compensation decision is made directly between you, your prospect and Enagic under Enagic's own terms.

4. Accounts and seats

You must give accurate account details, keep your login secure, and are responsible for activity under your account. Tell us promptly if you believe your account has been used without permission.

Access is sold in seats: a single subscription, or a team bulk pack of 5 or 10 seats. A team leader assigns seats to named people. An invited person activates their seat the first time they sign in with the invited email address. Seats are for named individuals and may not be shared or resold.

We may suspend or close an account that breaches these Terms, is used to harm others, or is not paid for.

Authorised KingLeads AI support staff may access your account to provide support. Access is limited to what is needed, and every access is logged.

5. Acceptable use

You agree not to use the Service to:

• send spam, unsolicited bulk messages, or messages to anyone who has not consented to be contacted;
• message a prospect who has opted out, replied STOP, or unsubscribed;
• make health, medical, cure, income, earnings or lifestyle claims, or any claim that a product treats or prevents illness;
• make misleading claims about Enagic, about KingLeads AI, or about likely results;
• upload prospect data you have no lawful right to use, including purchased or scraped lists;
• harass, threaten, discriminate against, or deceive anyone;
• copy, resell, sublicense, reverse-engineer or attempt to bypass the Service's security, access controls or rate limits;
• break any law that applies to you, including anti-spam, privacy, telemarketing and consumer-protection laws.

6. Your responsibilities for your prospects

You decide who to contact and what to send. Where you collect prospect data, you are responsible for having a lawful basis to do so, for telling prospects how their details are used, for recording their consent, and for honouring opt-outs promptly.

Every message our tools help you send must be to someone who agreed to be contacted on that channel. You must include a way to opt out in messages you send, and you must stop contacting anyone who asks you to.

We provide tools and record consent and opt-out events. We do not verify that your consent was lawfully obtained, and we are not responsible for messages you send outside the Service.

7. Payments and billing

Fees are as agreed in your order. Published pricing will be shown on our website; introductory pricing, discounts and bulk-pack pricing apply only as agreed in writing on your order.

Unless your order says otherwise, fees are recurring monthly in US dollars, billed in advance through our payment processor, and are non-refundable except where the law requires. You are responsible for applicable taxes. Failed payments may pause access after notice.

We may change prices by giving notice before your next renewal. Unused bulk-pack seats stay available for your team for the duration of your subscription.

Plans are billed monthly or yearly. A yearly plan is charged at ten times the monthly price, which includes two months free, and the one-time activation fee is waived on yearly billing. A one-time setup fee, either activation or done-for-you, is added to the first invoice.

14-day money-back guarantee: if any part of KingLeads AI fails within your first 14 days and we can't fix it within 5 business days of your written report, we'll refund your subscription and setup fee in full.

8. Referral and bulk-pack programmes

Referral rewards and bulk-pack discounts are governed by the terms published for those programmes, which we may change or end on notice. Rewards offered to date are honoured under the terms in force when they were earned.

Referral rewards are paid by KLord Technologies LLC. They are not Enagic compensation, not an earnings promise, and not a prediction of what anyone will earn. Self-referrals, duplicate accounts, cancelled subscriptions and manipulated sign-ups do not qualify, and abuse voids rewards.

A member earns one reward of $100 for each person who becomes a paying KingLeads AI subscriber through their personal referral code. Rewards are earned on KingLeads AI software subscriptions only. They are never earned for Enagic recruitment, product purchases, business enrolment, or any Enagic activity.

A reward stays Pending until the referred subscriber's payment has cleared. While Pending it cannot be requested. Once Available, the member may request a cash payout (PayPal, Zelle, or arranged contact) or apply the amount as credit against their next monthly management invoice.

Cash payouts are available only while the member's account is active and in good standing with no unpaid subscription bills. If the account is dormant, paused, cancelled or has unpaid bills, the reward can be applied as account credit only. Credit applied to an invoice is not later paid in cash. We never ask for bank account or card numbers to pay a reward.

US payees may be asked to provide a W-9 before payment. Payment timing and any tax reporting follow applicable law. Members may refer their own downline, their upline, teammates or anyone else; a reward applies to any referred person who becomes a paid subscriber.

The monthly-fee discount ladder gives $100 off the monthly management fee for every 50 referred paid subscribers, up to $400 off a month at 200 referred paid subscribers. Applying a ladder discount is at our discretion and is recorded on the member's account.

9. Network invitations

A member with an active subscription may list people they already know in their KingLeads AI network (their upline, downline, a teammate or another contact). For each person the member must give a name, an email address and a phone number in international format, and must confirm that they know the person and that the person expects to hear from them about KingLeads AI.

Each person listed receives one invitation email sent on the member's behalf from "[member name] via KingLeads AI". Nobody receives more than one KingLeads AI network email in any 48-hour period. If more than one member lists the same email address, that address receives a single combined email naming every member who listed it, with one join link, and reminders stop when the person registers or subscribes.

While a listed person has not registered, KingLeads AI sends that person the invitation and then up to three reminder emails with the same invitation content, 48 hours apart (around day two, day four and day six after the invitation), and then stops. The number of reminders and the interval between them are platform settings: currently three reminders and 48 hours, with the number settable anywhere from zero (no reminders) to thirty and the interval settable in hours. Reminders stop earlier when the person registers or subscribes, uses the "stop this member's invitations" link, unsubscribes from all KingLeads AI email, their address bounces, or a spam complaint is recorded. An address that unsubscribed, bounced or complained is never invited again.

A member may resend an invitation manually only when no KingLeads AI network email has gone to that person in the last 48 hours, and each resend counts as one of the three reminders. A member may send at most 10 invitations in a calendar day. No text messages are sent from network invitations.

When the reminders are used up and 48 hours pass without the person registering, we stop emailing that person and send the member one email from "KingLeads AI Alerts" asking them to follow up personally, including that person's name, email address and phone number so the member can call or message them. If several people reach that point, the member receives one combined email listing all of them. The member's Home and My network pages show a "Needs your follow-up" list until the person joins.

A network invitation never shares prospect data. The invited person gets their own free preview space, and no member gains access to another member's prospects, bookings or notes through a network invitation. Every send is recorded in our operations log.

10. Credit tracking is records only

Some team features record which member is credited for an outcome, as internal bookkeeping between team members, under the group's chosen credit rule.

KingLeads AI does not calculate, hold, transfer or pay Enagic commissions or any other compensation. A credit record is not a payment obligation, an invoice, or a statement of money owed.

11. Availability and changes

We work to keep the Service available and secure, but it is provided on an "as available" basis. We may perform maintenance, change or withdraw features, and are not liable for interruptions, including those caused by our hosting, messaging, meeting or payment providers.

We may update these Terms. Material changes will be flagged in the app or by email before they take effect, and continued use after the effective date means you accept the updated Terms.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, do not pay, or if your use puts other users, prospects or us at risk.

When your subscription ends, access to your workspace ends. We keep or delete data as described in our Privacy Policy and as required by law. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability and governing law) survive.

13. Your data and our intellectual property

You keep ownership of the prospect, team and business data you put into the Service, and you grant us the licence needed to host and process it to provide the Service, as described in the Privacy Policy.

The Service itself — software, design, brand and content — belongs to KLord Technologies LLC. You may not copy, resell or redistribute it.

14. Disclaimers and limitation of liability

The Service is provided "as is" and "as available", without warranties of any kind to the extent the law allows, including fitness for a particular purpose and non-infringement. We do not warrant any business, sales, enrolment or income result.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, earnings, prospects or data. Our total liability for any claim relating to the Service is limited to the fees you paid us in the three months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

15. Governing law

These Terms are governed by the laws of [State], USA — to be confirmed, and the courts of that jurisdiction have exclusive jurisdiction, without regard to conflict-of-law rules. This placeholder is pending legal review.

16. Text messaging (SMS)

Text messages are sent by KingLeads AI, a product of KLord Technologies LLC, only to people who gave a mobile number on one of our public forms and ticked the consent box for texts. Two separate, optional boxes are shown, unchecked by default, apart from the Terms and Privacy Policy acceptance and from email consent: one for account and appointment texts (booking confirmations, appointment reminders and replies to an enquiry) and one for occasional promotional texts (events, offers and updates). A form can be submitted with both boxes left unticked, and consent to promotional texts is never a condition of purchase.

Message frequency varies. Message and data rates may apply. Recipients can reply HELP for help or STOP to opt out; after STOP we send one confirmation and no further texts to that number. We record which box was ticked, when, from which IP address and page, and the exact wording shown.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages on our behalf.

Network invitations described in section 9 are sent by email only; they never send a text message. Our legal name, business address, business phone and support email are published on our Contact page.

17. Contact

Questions about these Terms: info@kingleadsai.com.